Plastic Deck Ltd
Project: Stock Collection and Nationwide Deliveries to Multiple Addresses
The Challenge
Plastic Deck Ltd approached Lucid Logistics during the launch of their new range of composite decking. The company faced the complex challenge of managing stock collections and coordinating national deliveries across multiple customer addresses. With demand spread throughout the UK, they needed a reliable logistics partner who could guarantee on-time deliveries and maintain a consistently high level of customer service.
Our Solution
Lucid Logistics created a tailored end-to-end logistics strategy for Plastic Deck Ltd. This included:
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Regular stock collections directly from the manufacturer.
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Coordinated multi-drop deliveries across nationwide customer addresses.
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Close communication with customers to provide delivery updates and ensure satisfaction.
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Professional delivery teams trained to handle materials carefully and provide a positive brand experience at the doorstep.
Our centralised distribution hub and strong UK-wide transport network allowed us to deliver structured yet flexible logistics support, ensuring efficiency without compromising service quality.
The Results
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Consistently on-time deliveries across the UK.
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Increased customer satisfaction scores due to improved service reliability.
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Reduced operational stress for Plastic Deck Ltd by outsourcing the full logistics process.
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Strengthened brand reputation, with deliveries reflecting the company’s customer-first ethos.
