FLEX Power Tools UK

Project: National Rollout into Crown Decorating Centres

The Challenge

FLEX Power Tools UK required a logistics and implementation partner to manage the national rollout of their new displays into Crown Decorating Centres across the UK. The project demanded not only cost efficiency, but also attention to detail, flexibility, and a willingness to go the extra mile. With multiple drops to coordinate, tight schedules, and the need to align with customer expectations, the rollout presented both scale and complexity.

Our Solution

Lucid Logistics was selected based on our competitive pricing and reputation for adaptability. To ensure success, we:

  • Worked collaboratively with FLEX to understand their end requirements.

  • Adjusted schedules by leaving early, working late, and arranging multiple drops to meet deadlines.

  • Supported site visits alongside FLEX to identify practical challenges, such as limited in-store space.

  • Co-developed a tailored rollout strategy, ensuring consistency across all Crown Decorating Centres.

  • Delivered, installed, and set up sleek displays showcasing five core FLEX tools, the StackPack system, and integrated QR code functionality to enhance customer engagement.

This proactive, solutions-driven approach allowed FLEX to achieve both speed and quality in their nationwide rollout.

The Results

  • Smooth, efficient rollout across the UK — from Plymouth to Inverness.

  • Consistent, branded displays installed in Crown Decorating Centres.

  • Enhanced customer experience with integrated digital elements.

  • A successful collaboration that balanced cost, creativity, and execution.

FLEX Point of Sale Stand

“Working with Lucid Logistics on the national rollout of FLEX Power Tools into Crown Decorating Centres has been a fantastic experience. From the outset, the team demonstrated a collaborative, agile, and solutions-focused approach — essential for a project of this scale and complexity. Together, we visited stores, identified practical challenges such as space limitations, and co-developed a tailored approach that genuinely works.

The result is a sleek and secure FLEX display, complete with five core tools, our StackPack system, and integrated QR code functionality for an enhanced in-store customer experience. The implementation has been smooth and efficient, with sites across the UK — from Plymouth to Inverness — already benefitting from the new setup.

Lucid’s professionalism, creativity, and deep understanding of retail environments have been instrumental in making this rollout a success. We’re proud of what we’ve achieved together and look forward to continuing the journey.”

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Contact

Email sales@lucidservices.co.uk

Call + 44 (0)7920 084790

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